The Gentle Art of Verbal Self-Defense at Work Native Americans from the birth of the

from the birth of the twentieth century to the teens of the twenty-first

Through her sensitivity and deep understanding of the subject

and reads with vividness and clarity

Desmond Kon

The Gentle Art of Verbal Self-Defense at Work Native Americans from the birth of theFor some employees, verbal abuse can be the everyday language of doing business. Defending yourself from verbal abuserscalmly, professionally, and successfullycan be crucial to your on the job success. Suzette Haden Elgin, a nationally recognized linguistics expert and author, applies her proven techniques for combating verbal attacks to common workplace situations. Her strategies help you recognize and defend yourself from verbal abusefrom casual