Learner Resources-HLTAAP001 Recognise healthy body systems HLT Units of competency MSMTMVER401 Verify

Units of competency MSMTMVER401 Verify weighing instruments MSMTMREF301 Use and maintain reference standards * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CPCCCA2002 Use carpentry tools and equipment CPCCCA2011 Handle carpentry materials CPCCCA3010 Install windows and doors CPCCCM2006 Apply basic levelling procedures CPCCCM2012 Work safely at heights CPCCCM3004 Identify and apply information in construction plans

Core units BSBWHS411 Implement and monitor WHS policies

Learner Resources-HLTAAP001 Recognise healthy body systems HLT Units of competency MSMTMVER401 VerifyOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all