LLND Kit-BSBSTR402 Implement continuous improvement Graduate Diploma Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Perform complex numeracy tasks such as risk calculations and data analysis

operate and troubleshoot a small enterprise branch network ICTNWK405 Build a small wireless local area network ICTNWK407 Install and configure client-server applications and services ICTNWK408 Configure a desktop environment ICTNWK409 Create scripts for networking ICTNWK410 Install hardware to a network ICTNWK421 Install

Core units CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCRT2001 Handle roof tiling materials CPCCRT2002 Use roof tiling tools and equipment CPCCRT3001 Tile regular roofs CPCCRT3002 Tile irregular roofs CPCCRT3003 Repair and replace valleys

LLND Kit-BSBSTR402 Implement continuous improvement Graduate Diploma Core units BSBCUE203 Conduct customerEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational