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Learner Resources-BSBSS00126 Contact Centre Skill Set New Qualification-April 2024 Units of competency CHCCOM005 Communicate

SKU 28998724785
4.1
USD6995.00 USD7041.00

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USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Aug 30 - Sep 4

Description

Units of competency CHCCOM005 Communicate and work in health or community services CHCDIS007 Facilitate the empowerment of people with disability CHCCCS015 Provide individualised support HLTWHS002 Follow safe work practices for direct client care * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people CHCVOL001 Be an effective volunteer HLTWHS001 Participate in workplace health and safety Elective units CHCCOM005 Communicate and work in health or community services HLTAID010 Provide basic emergency life support * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS101 Work safely Elective units AHCCHM101 Follow basic chemical safety rules AHCECR101 Support ecological restoration AHCIRG102 Support irrigation work AHCLSC101 Support landscape work AHCMOM101 Assist with routine maintenance of machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

inspect and test passive fire and smoke containment products and systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-BSBSS00126 Contact Centre Skill Set New Qualification-April 2024 Units of competency CHCCOM005 CommunicateOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all

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