Learning and Assessment Kit-SIT20116 Certificate II in Tourism SHB Core units CHCCOM002 Use communication

Core units CHCCOM002 Use communication to build relationships CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG001 Work legally and ethically CHCMHS001 Work with people with mental health issues CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCYTH013 Engage respectfully with young people CHCYTH014 Work effectively with young people in youth work context CHCYTH015 Support young people to create opportunities in their lives CHCYTH016 Respond to critical situations CHCYTH022 Provide services for the needs and circumstances of young people HLTWHS001 Participate in workplace health and safety Elective units CHCAOD001 Work in an alcohol or other drugs context CHCAOD004 Assess needs of client with alcohol and other drugs issues * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTWHS001 Participate in workplace health and safety SISXCCS001 Provide quality service SISFFIT010 Deliver pre-choreographed or prescribed group exercise to music SISFFIT009 Deliver pre-choreographed or prescribed community fitness * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIWHS207 Control traffic on high volume roads * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPBPG2004 Operate the palletising process FBPBPG3007 Perform packaging equipment changeover FBPOPR2068 Operate a process control interface FBPBPG2002 Operate the carton erection process FBPBPG2003 Operate the carton packing process BSBWHS301 Maintain workplace safety FBPBPG2005 Operate the electronic coding process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SIT20116 Certificate II in Tourism SHB Core units CHCCOM002 Use communicationOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to