Learning and Assessment Kit-SITXCCS006 Provide service to customers SIR match and process receipts BSBITU304

match and process receipts BSBITU304 Produce spreadsheets BSBCUS301 Deliver and monitor a service to customers Additional electives BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSS403001 Review competitive systems and practices MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely Elective units MSS403005 Facilitate use of a Balanced Scorecard for performance improvement MSMENV472 Implement and monitor environmentally sustainable work practices MSMSUP390 Use structured problem solving tools MSS402061 Use SCADA systems in operations MSS402081 Contribute to the application of a proactive maintenance strategy MSS402083 Use planning software systems in operations MSS402053 Participate in breakthrough improvements in an office * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITTGDE005 Prepare and present tour commentaries or activities CUAEVP411 Present information on activities

AMPMGT602 Monitor and manage organisational legal responsibilities AMPMGT603 Manage meat processing systems to maintain and improve product quality BSBFIN601 Manage organisational finances BSBLDR601 Lead and manage organisational change BSBLDR602 Provide leadership across the organisation BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SITXCCS006 Provide service to customers SIR match and process receipts BSBITU304Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to