RPL Kit-CPPSCM4056 Manage conflicts and disputes in strata community management Learner Resources (Q) Core units CHCCOM002 Use communication

Core units CHCCOM002 Use communication to build relationships CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG001 Work legally and ethically CHCMHS001 Work with people with mental health issues CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCYTH013 Engage respectfully with young people CHCYTH014 Work effectively with young people in youth work context CHCYTH015 Support young people to create opportunities in their lives CHCYTH016 Respond to critical situations CHCYTH022 Provide services for the needs and circumstances of young people HLTWHS001 Participate in workplace health and safety Elective units CHCAOD001 Work in an alcohol or other drugs context CHCAOD004 Assess needs of client with alcohol and other drugs issues If you require RPL Kits with comprehensive benchmarking

Core units BSBCUE301 Use multiple information systems BSBCUE307 Work effectively in customer engagement BSBCUE309 Develop product and service knowledge for customer engagement operation BSBCUS301 Deliver and monitor a service to customers Elective units BSBITU307 Develop keyboarding speed and accuracy Group A BSBWOR301 Organise personal work priorities and development Group A BSBWHS201 Contribute to health and safety of self and others Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBMGT402 Implement operational plan Group B BSBWOR203 Work effectively with others Group B ICTSAS305 Provide ICT advice to clients Group B BSBITU213 Use digital technologies to communicate remotely Group A If you require RPL Kits with comprehensive benchmarking

assess and control safety risks SITHIND002 Source and use information on the hospitality industry SITHCCC018 Prepare food to meet special dietary requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

environmental sustainability and anti-discrimination practices in an ICT workplace ICTICT426 Identify and evaluate emerging technologies and practices Elective units ICTTEN416 Install

RPL Kit-CPPSCM4056 Manage conflicts and disputes in strata community management Learner Resources (Q) Core units CHCCOM002 Use communicationOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information