Vocational Placement Kit-SIRXCEG004 Create a customer-centric culture BSB test and service batteries Electives

test and service batteries Electives AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURATA001 Identify basic automotive faults using troubleshooting processes AURETR010 Repair wiring harnesses and looms AURETR116 Read and apply vehicle wiring schematics and drawings If you require RPL Kits with comprehensive benchmarking

Units of competency FNSFLT503 Promote basic financial literacy skills FNSFLT501 Assist customers to budget and manage own finances FNSFLT502 Facilitate customer awareness of the Australian financial system and markets If you require RPL Kits with comprehensive benchmarking

configure and test advanced internetwork routing solutions ICTNWK604 Plan and configure advanced internetwork switching solutions ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks If you require RPL Kits with comprehensive benchmarking

Core units BSBCUS403 Implement customer service standards FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC503 Identify situations requiring complex ethical decision making FNSRSK411 Apply risk management strategies to own work Elective units FNSSAM401 Sell financial products and services FNSSAM402 Implement a sales plan FNSSAM403 Prospect for new clients FNSINC504 Apply ethical frameworks and principles to make and act upon decisions BSBSMB407 Manage a small team BSBWOR501 Manage personal work priorities and professional development FNSCUS402 Resolve disputes * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-SIRXCEG004 Create a customer-centric culture BSB test and service batteries ElectivesA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.