Vocational Placement Kit-SITXCRI003 Respond to a customer in crisis FSK Units of competency PSPGEN002 Use

Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22384 Develop and document a learning plan and portfolio VU23545 Present straightforward spoken texts for study purposes VU23546 Participate in straightforward interactions for study purposes VU23547 Read and write straightforward texts for study purposes VU23548 Listen and take notes for study purposes VU23549 Use language analysis strategies for study purposes General Electives (2) BSBINS301 Develop and use information literacy skills BSBTEC301 Design and produce business documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT402 Collaborate in a creative process BSBEBU401 Review and maintain a website BSBINN301 Promote innovation in a team environment BSBITU401 Design and develop complex text documents BSBITU402 Develop and use complex spreadsheets BSBITU404 Produce complex desktop published documents If you require RPL Kits with comprehensive benchmarking

Units of competency CUAVSS312 Operate vision systems CPCCWHS1001 Prepare to work safely in the construction industry CUAVSS401 Operate complex vision systems CUACAM211 Assist with basic camera shoots CUAVSS313 Repair and maintain vision system equipment CUAWHS312 Apply work health and safety practices CUAVSS311 Install and test vision systems If you require RPL Kits with comprehensive benchmarking

Vocational Placement Kit-SITXCRI003 Respond to a customer in crisis FSK Units of competency PSPGEN002 UseA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.