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Industry consultation
PowerPoint presentation
The learner guides have been aligned to learner cohorts
We provide all documents to you in Microsoft Word format
Self-Study Guide-SITXCRI003 Respond to a customer in crisis ACM Industry consultationOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the
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