Assessment Kit-SITHIND008 Work effectively in hospitality service CPC Core units AURACA001 Respond to

Core units AURACA001 Respond to customer needs and enquiries in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA104 Resolve routine problems in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace AURSCA105 Sell automotive products and services AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURETR125 Test

quotes and tenders AHCLSC504 Survey and establish site levels AHCLSC505 Manage landscape projects Electives AHCWHS503 Manage workplace health and safety processes AHCWRK513 Write and present reports BSBHRM525 Manage recruitment and onboarding BSBTEC401 Design and produce complex text documents CPCCBC4008 Supervise site communication and administration processes for building and construction projects CPCCBC4009 Apply legal requirements to building and construction projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCDRG305 Install drainage systems AHCECR301 Maintain native ecosystem areas * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM006 Establish and manage client relationships CHCDIV001 Work with diverse people CHCLEG003 Manage legal and ethical compliance HLTAAP002 Confirm physical health status HLTINF004 Manage the prevention and control of infection HLTMSG009 Develop massage practice HLTMSG010 Assess client massage needs HLTMSG011 Provide massage treatments HLTMSG012 Apply relaxation massage clinical practice HLTWHS004 Manage work health and safety Elective units BSBESB401 Research and develop business plans HLTAID011 Provide First Aid CHCPRP003 Reflect on and improve own professional practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SITHIND008 Work effectively in hospitality service CPC Core units AURACA001 Respond toOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of