Learning and Assessment Kit-VU22457 Comply with relevant legislation in the design of residential buildings Certificate IV Core units BSBCUE203 Conduct customer

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

Core units FDFFS2001A Implement the food safety program and procedures FDFFS3001A Monitor the implementation of quality and food safety programs FDFOHS3001A Contribute to OHS processes FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units FDFOP3003A Operate interrelated processes in a production system AHCPHT401 Assess olive oil for style and quality AMPP301 Operate a poultry carcase delivery system AMPP302 Debone and fillet poultry product (manually) FBPCHE3001 Conduct cheese making operations FBPCHE3002 Carry out processes for a range of artisan cheeses FBPOPR2004 Operate a beer packaging process FBPOPR2005 Operate a beer filling process FBPOPR3001 Control contaminants and allergens in the workplace FBPOPR3002 Prepare food products using basic cooking methods FBPOPR3003 Identify cultural

beams and walls CPCCCA3020 Erect and dismantle jump-form formwork CPCCCA3027 Set up

engaging and compliant classroom or webinar delivery of a qualification or unit

Learning and Assessment Kit-VU22457 Comply with relevant legislation in the design of residential buildings Certificate IV Core units BSBCUE203 Conduct customerOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to