Unit Knowledge Guide-CPPCMN3004 Respond to enquiries and complaints Certificate I Units of competency MSMTMVER501 Verify

Units of competency MSMTMVER501 Verify complex measuring instruments MSMTMREF301 Use and maintain reference standards * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXLAN001 Conduct basic oral communication in a language other than English If you require RPL Kits with comprehensive benchmarking

Core units CHCCOM006 Establish and manage client relationships SISFFIT041 Develop personalised exercise programs SISFFIT042 Instruct personalised exercise sessions SISFFIT043 Develop and instruct personalised exercise programs for body composition goals SISFFIT044 Develop and instruct personalised exercise programs for older clients SISFFIT045 Develop and instruct personalised exercise programs for adolescent clients SISFFIT049 Use exercise science principles in fitness instruction SISFFIT050 Support exercise behaviour change SISFFIT051 Establish and maintain professional practice for fitness instruction SISFFIT053 Support healthy eating for individual fitness clients Electives SISFFIT034 Assess client movement and provide exercise advice SISFFIT037 Develop and instruct group movement programs for children BSBESB301 Investigate business opportunities BSBESB302 Develop and present business proposals BSBCMM411 Make presentations BSBCRT411 Apply critical thinking to work practices HLTWHS003 Maintain work health and safety If you require RPL Kits with comprehensive benchmarking

Units of competency HLTAID007 Provide advanced resuscitation HLTAID008 Manage first aid services and resources HLTAID006 Provide advanced first aid If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-CPPCMN3004 Respond to enquiries and complaints Certificate I Units of competency MSMTMVER501 VerifyOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner