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Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful
Please note that only six electives can be chosen
Core units BSBPMG420 Apply project scope management techniques BSBPMG421 Apply project time management techniques BSBPMG422 Apply project quality management techniques Elective units BSBPMG423 Apply project cost management techniques Group A BSBPMG424 Apply project human resources management approaches Group A BSBPMG426 Apply project risk management techniques Group B BSBCRT411 Apply critical thinking to work practices Group B BSBPEF401 Manage personal health and wellbeing Group B BSBPEF402 Develop personal work priorities Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)
health and well-being education CHCFAM009 Facilitate family intervention strategies CHCFAM005 Facilitate and monitor contact CHCFAM006 Assist families to self-manage contact CHCCCS016 Respond to client needs CHCFAM003 Support people to improve relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learner Resources-BSB40515 Certificate IV in Business Administration FSK Core units SIRRSTR001 Undertake strategicOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all
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