Learner Resources-CPPREP5010 Manage customer service activities in the property industry DEF Core units CHCCDE003 Work within

Core units CHCCDE003 Work within a community development framework CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCGRP002 Plan and conduct group activities CHCLEG001 Work legally and ethically CHCMHS001 Work with people with mental health issues CHCPRT001 Identify and respond to children and young people at risk CHCYTH001 Engage respectfully with young people CHCYTH002 Work effectively with young people in youth work context CHCYTH003 Support young people to create opportunities in their lives CHCYTH004 Respond to critical situations CHCYTH010 Provide services for young people appropriate to the needs and circumstances HLTWHS001 Participate in workplace health and safety Elective units CHCCCS009 Facilitate responsible behaviour CHCCCS016 Respond to client needs CHCCCS003 Increase the safety of individuals at risk of suicide CHCMHS007 Work effectively in trauma informed care * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS402051 Apply quality standards MSFGG3039 Manually move glass MSFGG3030 Process glass by automatic machines MSFGG3042 Process glass by semi-automatic machines MSFGG3041 Manufacture insulated glass units MSMWHS300 Facilitate the implementation of WHS for a work group * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSMB301 Investigate micro business opportunities BSBCRT401 Articulate

Core units BSBDES402 Interpret and respond to a design brief BSBWHS201 Contribute to health and safety of self and others CUAACD401 Integrate colour theory and design processes CUAPHI301 Develop and apply photo imaging industry knowledge CUAPHI303 Process photo images to work-print and file stage CUAPHI401 Capture images in response to a brief CUAPHI402 Apply photo imaging lighting techniques CUAPHI403 Enhance

Learner Resources-CPPREP5010 Manage customer service activities in the property industry DEF Core units CHCCDE003 Work withinOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all