LLND Kit-CPCPCM2041 Work effectively in the plumbing & Services sector LGA Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22358 Develop learning goals VU22628 Participate in simple conversations and transactions for employment VU22629 Read and write simple texts for employment VU22630 Observe and report on activities in a workplace VU22631 Prepare to work effectively in an Australian workplace Electives VU22116 Develop written job application skills VU22117 Develop job interview skills SITXFSA001 Use hygienic practices for food safety * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS501 Ensure a safe workplace CUACMP511 Manage copyright arrangements CUADES601 Design innovative products CUADES611 Manage design realisation CUAIND512 Enhance professional practice using creative arts industry knowledge Elective units BSBCRT512 Originate and develop concepts BSBCRT611 Apply critical thinking for complex problem solving BSBSTR801 Lead innovative thinking and practice BSBSTR802 Lead strategic planning processes for an organisation BSBSUS511 Develop workplace policies and procedures for sustainability CUAACD531 Refine drawing and other visual representation tools CUAACD611 Extend professional expertise with drawing and other visual representation tools BSBFIN601 Manage organisational finances BSBINS601 Manage knowledge and information BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR601 Manage innovation and continuous improvement * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry HLTAID011 Provide first aid ICTTEN210 Install underground telecommunications infrastructure ICTTEN310 Remove and replace electronic circuit boards in carrier equipment

LLND Kit-CPCPCM2041 Work effectively in the plumbing & Services sector LGA Units of competency SIRXCEG002 AssistEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational